If you feel you are not seeing the latest updates and improvements to any FIS tool, you may need to clear your internet cache or browsing history. FOR INTERNET EXPLORER
Make sure you are in an IE window and hit Ctrl+Shift+Delete on your keyboard. When the window comes up, un-check the first box, check the next three boxes, and click ‘Delete’.
FOR GOOGLE CHROME
Make sure you are in a Chrome window and hit Ctrl+Shift+Delete on your keyboard. When the window comes up, go to the Advanced tab and check the first four boxes and click ‘Clear data’.
If you are unsure whether or not you are seeing the newest version or are experiencing any technical issues, please contact FIS Support
at 3-3434, send us an email at firstname.lastname@example.org or start a ticket in our support portal